When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and complete the check-out payment process.
For any undamaged product, simply contact us for an RMA authorization number by using our CONTACT US form or any chat window from any page on this website.
When we send the RMA to you, simply return the item with its included accessories and packaging along with the original receipt (or gift receipt) within 30 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. If you receive the item in damaged condition, please take a photo or a video of the item and send it to the email address we give you during Chat or after you use our contact form. In addition, please note the following: (i) Products can be returned only in the country in which they were originally purchased; and (ii) the following products are not eligible for return: any digital downloads.